Terms & Conditions for x111cm

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and x111cm ("the Company", "we", "us", "our") governing your access to and use of the x111cm online casino and sports betting platform, accessible at https://x111cm.com ("the Platform").

By registering an account, making a deposit, or participating in any game or betting activity offered on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

These Terms apply to all visitors, registered users, and any other persons who access or use the Platform. x111cm reserves the right to update or modify these Terms at any time. Continued use of the Platform following notification of any change constitutes your acceptance of the revised Terms.

Use of the x111cm Platform is subject to the following eligibility requirements, which must be satisfied at all times during your use of the Platform:

• You must be at least 21 years of age at the time of registration and at all times thereafter when using the Platform.
• You must be a natural person with legal capacity to enter into binding agreements under applicable law.
• You must not be accessing the Platform from a jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of x111cm, nor an immediate family member of any such person.
• You must not be a person previously excluded, suspended, or banned from the Platform by x111cm for any reason.
• You must not be registered on any self-exclusion programme that includes x111cm within its scope.

x111cm reserves the right to request documentary proof of age and identity at any stage. Access to the Platform and to any funds held in your account may be suspended pending satisfactory completion of such verification. Providing false information in connection with eligibility verification constitutes a material breach of these Terms.

To access real-money services on x111cm, you must register an account by providing accurate, complete, and up-to-date information as requested during the registration process. You agree to promptly update your account information if any details change.

Each individual is permitted to hold only one registered account on x111cm. The existence of multiple accounts held by the same individual — whether identified by matching personal details, device fingerprints, payment method data, or IP address patterns — constitutes a breach of these Terms. x111cm reserves the right to merge, suspend, or permanently close duplicate accounts and to void any bonuses or winnings accrued through such accounts.

You are solely responsible for maintaining the security and confidentiality of your x111cm login credentials, including your username, password, and any two-factor authentication codes. You agree to:

• Not share your account credentials with any other person under any circumstances.
• Log out of your account after each session, particularly when accessing the Platform from shared or public devices.
• Notify x111cm customer support immediately if you suspect any unauthorised access to your account.
• Not attempt to access another player's account for any reason.

x111cm will not be liable for any loss or damage arising from your failure to comply with the account security obligations set out in this section.

x111cm processes all financial transactions on the Platform in Pakistani Rupees (PKR). Supported payment methods currently include JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency. x111cm reserves the right to add, modify, or discontinue supported payment methods at any time without prior notice.

The following conditions apply to all deposits and withdrawals:

• Deposits must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited.
• Withdrawals will be processed to the same payment method used for the original deposit wherever technically possible.
• x111cm may request documentation confirming the source of funds prior to processing a withdrawal. This is a standard anti-money laundering requirement and does not constitute an accusation of any wrongdoing.
• Minimum and maximum transaction limits apply and are displayed in the cashier section of your account at the time of each transaction.
• x111cm does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own fees independently.
• Withdrawal requests are subject to review by the x111cm payments team. Processing times vary by payment method and are displayed in the cashier. x111cm is not liable for delays caused by third-party payment processors.

x111cm offers various promotional bonuses, free bets, cashback offers, and loyalty rewards to eligible players. All promotions are subject to specific terms and conditions published alongside each offer, which must be read in conjunction with this section.

General bonus conditions that apply across all x111cm promotions unless the specific promotion terms state otherwise:

• Bonuses are available to eligible registered players aged 21 and above only.
• Each promotion may only be claimed once per player, per household, per device, and per IP address unless explicitly stated to be repeatable.
• Wagering requirements must be fulfilled before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated in each promotion's specific terms.
• Minimum odds requirements apply to qualifying bets for sports betting promotions. Bets placed at odds below the stated minimum will not count towards wagering requirements.
• Bonuses have an expiry period. Any bonus balance not wagered within the stated period will be forfeited automatically.
• x111cm reserves the right to withdraw, modify, or cancel any promotion at any time. Players who have already opted into a promotion will be notified of material changes.

Any attempt to exploit promotional offers through coordinated play, the use of multiple accounts, or any other form of bonus abuse will result in the immediate forfeiture of the bonus and any associated winnings, and may result in permanent account closure.

All bets placed on x111cm are subject to the specific rules applicable to each game type and sport, which are published in the respective game or sportsbook sections of the Platform. The following general betting rules apply across all x111cm services:

• Bets are accepted at the odds displayed at the time of placement. x111cm is not obliged to honour bets placed at erroneous odds resulting from a technical or human error, and reserves the right to void such bets.
• Once a bet has been confirmed by the Platform, it cannot be cancelled or amended by the player.
• x111cm reserves the right to limit stake sizes, restrict markets, or decline bets from any player at its sole discretion without giving reasons.
• In the event of a dispute regarding a bet outcome, x111cm's decision — made in good faith based on available information — shall be final.
• Casino game outcomes are determined by certified Random Number Generator (RNG) software. x111cm does not manipulate game outcomes in any way.
• Live dealer game results are final upon the dealer's declaration of the result. Technical disconnections occurring after a result has been declared do not entitle a player to a refund or replay.

The following conduct is strictly prohibited on the x111cm Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension or permanent closure, forfeiture of account balance and pending winnings, and reporting to relevant authorities where legally required.

• Providing false, misleading, or fraudulent information at any stage of registration, verification, or account operation.
• Using or attempting to use software tools, bots, scripts, or automated systems to interact with the Platform in any way not authorised by x111cm.
• Exploiting software bugs, glitches, or vulnerabilities. Any such discovery must be reported to x111cm support immediately.
• Engaging in any form of collusion with other players, including in live dealer games.
• Attempting to launder money or use x111cm to conduct any transaction connected to criminal activity.
• Accessing the Platform using a VPN, proxy, or other anonymising technology for the purpose of circumventing geographic or account restrictions.
• Chargebacks or disputed transactions initiated without first contacting x111cm support in good faith to resolve the matter.
• Harassing, threatening, or abusing x111cm staff or other players in any communication channel.

x111cm is committed to promoting responsible gambling and providing players with the tools they need to manage their activity. We recognise that for a small number of players, gambling can become problematic, and we take our obligations in this area seriously.

The following responsible gaming tools are available to all x111cm account holders and can be activated from the account settings dashboard:

• Deposit Limits: Daily, weekly, and monthly deposit caps. Reductions take effect immediately; increases are subject to a 7-day cooling-off period.
• Session Time Limits: Automated alerts and session cut-offs based on time spent on the Platform during a session.
• Cooling-Off Periods: Temporary account pauses of between 24 hours and 6 weeks. During a cooling-off period, all promotional communications are suspended.
• Self-Exclusion: Permanent or long-term exclusion from the Platform. Once confirmed, self-exclusion cannot be reversed for the duration of the exclusion period.
• Reality Checks: On-screen reminders displayed at regular intervals showing session duration and net win/loss.

If you believe your gambling is no longer under your control, please contact x111cm support immediately via the live chat function or by emailing support@x111cm.com. Our team is trained to assist with responsible gaming concerns without judgment.

All content on the x111cm Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform ("Content"), is the property of x111cm or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, republish, or transmit any Content without x111cm's prior written consent.
• Modify, adapt, translate, or create derivative works based on any Content.
• Reverse engineer, decompile, or disassemble any software forming part of the Platform.
• Use any Content for commercial purposes or in connection with any business activity.
• Remove or alter any copyright, trademark, or other proprietary notices from any Content.

Any unauthorised use of the Content or Platform immediately terminates the licence granted to you and may result in legal action.

To the maximum extent permitted by applicable law, x111cm, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of profits, revenue, data, or business opportunities.
• Interruption of service due to technical failures, maintenance, or circumstances beyond x111cm's reasonable control.
• Losses arising from your reliance on information displayed on the Platform.
• Unauthorised access to your account resulting from your failure to maintain credential security.
• Decisions made by you on the basis of game outcomes, odds, or statistical information provided on the Platform.

Nothing in these Terms shall limit x111cm's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

The Platform is provided on an "as is" and "as available" basis. x111cm makes no warranty, express or implied, regarding the uninterrupted availability of the Platform, the accuracy of odds or game information, or the fitness of the Platform for any particular purpose.

x111cm collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and should be read alongside them. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

In summary, x111cm may collect and use your personal data for the following purposes:

• Account registration, identity verification, and KYC/AML compliance.
• Processing deposits, withdrawals, and resolving payment disputes.
• Providing customer support and responding to enquiries.
• Sending promotional communications where you have opted in to receive them.
• Improving the Platform's features, performance, and user experience.
• Complying with legal obligations under applicable law.

x111cm will not sell, rent, or otherwise share your personal data with unauthorised third parties. For full details of how your data is handled, please review our Privacy Policy.

x111cm reserves the right to amend, update, or replace these Terms at any time. Where changes are material, x111cm will provide notice to registered players via email or a prominent notice on the Platform no fewer than 7 days before the changes take effect, except where immediate changes are required by law or regulatory obligation.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request the closure of your account and the withdrawal of any remaining balance by contacting x111cm customer support.

The version of these Terms currently in effect is identified by the effective date stated at the top of this page. You are encouraged to review these Terms periodically.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the jurisdiction in which x111cm holds its international gaming licence.

Any disputes that cannot be resolved informally through x111cm's internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of x111cm's licensing jurisdiction. This does not affect any statutory rights you may have under the laws of your country of residence.

x111cm's internal dispute resolution process operates as follows: any complaint must first be submitted to x111cm customer support in writing via the live chat function or by emailing support@x111cm.com. x111cm will acknowledge receipt of a formal complaint within 48 hours and aim to provide a full response within 14 days.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your x111cm account, please contact our support team through the following channels:

• Live Chat: Available 24/7 from within your x111cm account dashboard. Peak staffing 9:00 AM – 1:00 AM PKT.
• Email: support@x111cm.com — for formal complaints, account queries, and responsible gaming assistance.

For queries specifically relating to responsible gaming or self-exclusion, please identify your message as a responsible gaming matter so it can be prioritised and directed to the appropriate team member.